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Community of Practice Sessions

Join us at an upcoming meeting or explore the archive of past sessions below.

Please visit our YouTube channel for any presentations prior to 2024.

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Going the Extra Mile: Driving Better Outcomes with High-Quality Interactions​

  • Year: December 16, 2025
  • Organization: Washington State Department of Transportation
  • Presenter: Nikki Nisbet and Megan Oczkewicz
Agenda Blast Recap Presentation Recording

WaTech’s Lean Program Implementation

  • Year: November 18, 2025
  • Organization: Washington Technology Solutions
  • Presenter: Derek Puckett
Agenda Blast Recap Presentation Recording

Improving the Customer Journey at Washington State Parks

  • Year: October 21, 2025
  • Organization: Washington State Parks and Recreation Commission
  • Presenter: Darleen Simkins
Agenda Blast Recap Presentation Recording

STEEPLE Analysis

  • Year: September 16, 2025
  • Organization: Department of Labor and Industries
  • Presenter: Brittany Wilhelme
Agenda Blast Recap Presentation Recording

Introduction to Value Stream Mapping

  • Year: August 19, 2025
  • Organization: Department of Social and Health Services
  • Presenter: Beth Adams
Agenda Blast Recap Presentation Handout Recording

Thriving Through Uncertainty: Leveraging Continuous Improvement Skills to Adapt, Evolve, and Find New Opportunities

  • Year: June 17, 2025
  • Organization: Your Washington
  • Presenter: Talia Mazzara and Theresa Dew
Agenda Blast Recap Presentation Recording

Hoshin Kanri: Establishing Organizational Alignment at All Levels

  • Year: May 20, 2025
  • Organization: Association for Manufacturing Excellence (AME) Seattle Consortium
  • Presenter: Ryan Zeng
Agenda Blast Recap Presentation Recording

Dynamic System Development Methodology and the Lake Burien Transitional Care Facility Project

  • Year: April 15, 2025
  • Organization: Department of Social and Health Services
  • Presenter: Sumeda Madhuri
Agenda Blast Recap Presentation Recording

Arizona Management System: Influencing Culture

  • Year: March 18, 2025
  • Organization: Arizona Government Transformation Office
  • Presenter: Marthajane Vincent
Agenda Blast Recap Presentation Recording

PowerPoint Perfection

  • Year: March 18, 2025
  • Organization: Your Washington
  • Presenter: Jeannie Bowen
Agenda Blast Recap Presentation Recording

Lighting Up Insights: The Power of Heat Maps in Process Data Visualization

  • Year: February 18, 2025
  • Organization: Snowflake Inc.
  • Presenter: Olga Zhuravel
Agenda Blast Recap Presentation Handout Recording

Beyond Resolutions: The Science of Building Lasting Habits

  • Year: January 21, 2025
  • Organization: Your Washington
  • Presenter: Jeannie Bowen
Agenda Blast Recap Presentation Handout Recording
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