Session Description
In this presentation, Dr. Rain Carei with the Washington State Department of Corrections will highlight the connection between incarcerated women and the communities we serve. Incarcerated women are our mothers, daughters, wives, aunts, friends, sisters, and neighbors. Throughout the presentation, we will examine the impact of evidence-based trauma care at the individual, facility, and community levels through the lens of concentric circles of healing.
We will explore the importance of recognizing incarceration as a critical intervention point – an opportunity to provide experiences, care, and support that can help change the trajectory of community re-entry.
At its core, this work is also about customer experience: understanding the lived experiences of the people our systems serve and recognizing how the way we design and deliver services can influence trust, healing, and long-term outcomes. This session invites us to think beyond individual interactions and consider how thoughtful, human-centered experiences within our public systems can create a ripple effect for individuals, families, and communities.
Learning Objectives
- Discuss the link between quality indicators, service provision, client recovery, and reduction of staff burnout.
- Identify key steps in creating correctional health care quality indicators, including client voice and choice.
- Analyze positive outcomes for clients and facility staff when quality indicators are used.
Presenter Information
Rain Carei, Ph.D. is a clinical psychologist at the Washington Corrections Center for Women at Washington State Department of Corrections. She provides and supervises evidence-based trauma therapy, as well as corresponding research. Her work focuses on healing and recovery, facility safety, and the disruption of recidivism through trauma therapy interventions.