Upcoming Events

Customer Journey Mapping

Darleen Simkins with the Washington State Parks and Recreation Commission will join us again to continue the conversation on customer journey mapping by diving into the how-to's and the why's so you can better improve your customers' experiences. Thi ...

Using Human-Centered Design in CX Improvements

Camy Naasz, Director of Human-Centered Design at Anthro-Tech, will join us to share her knowledge, experience, and tips on how to integrate human-centered design practices to improve customer experiences.