Community of Practice
Our meetings
Our Community of Practice meets every third Tuesday of the month from 10:30 a.m. to 12:00 p.m. to share knowledge and expertise about continuous improvement. All are welcome — meetings are optional and open to everyone.
STEEPLE Analysis
Sep 16, 2025 | 10:30 - 12:00 PM
Brittany Wilhelm with the Washington State Department of Labor and Industries will share her knowledge and experience using the STEEPLE Analysis, a strateg ...
See event detailsCustomer Journey Mapping
Oct 21, 2025 | 10:30 - 12:00 PM
Darleen Simkins with the Washington State Parks and Recreation Commission will join us to share about customer journey mapping, a visual tool to help under ...
See event details
Our purpose
In 2022, Results Washington established the Enterprise-wide Lean and Continuous Improvement Community of Practice for continuous improvement (CI) practitioners to:
- Share knowledge, experience and expertise to help others
- Obtain continuous improvement strategies and resources
- Receive support on any CI efforts their organization or agency is or may be implementing
- Continue fostering a CI culture throughout the state that helps us reduce inefficiencies and produce quality products and services for all citizens
What to expect
At our Community meetings, we hope that you can:
- Expand or refresh your knowledge and skillset on various topics and methodologies through topic teaching
- Learn from real implementations and experiences through project shares
- Collaborate with others across the state as well as partnering states
- Have fun
