Customer Experience Employee of the Quarter

Each quarter, we recognize two outstanding state government employees who embody the spirit of service excellence. These individuals consistently go above and beyond, not for praise, but because they care deeply about improving the experiences of the people and communities we serve. Whether through empathy, innovation, or unwavering dedication, they bring customer-centered values to life in tangible, inspiring ways.

This award is more than just a moment of recognition. It’s a platform to amplify voices, share ideas, and spark momentum. Honorees are not only celebrated for their contributions, but invited to help shape the future of customer experience across Washington. They become part of a growing movement to build a government that is human-centered, responsive, and rooted in equity, where every interaction matters, and every person counts.